Thank you for visiting and shopping with SaveOnScales.com
We strive for fast & friendly support for any issues regarding all of the digital scales and other accessories we sell online here at SaveOnScales.com.
Shopping at SaveOnScales.com
Thank you for shopping with SaveOnScales.com. We appreciate your business and thank you for considering us for your digital scales needs. We are commited to providing the best customer service and support when it comes to purchasing digital scales and digital scales accessories.
To order, simple navigate to the specific product category that interests you, locate the digital scale and click on it for more detailed product information. From that individual product detail page, you can choose to add that item to your shopping cart. All product details and specifications are provided for each of the digital scales we carry. You are sure to find the specific scale for your needs at SaveOnScales.com.
If a product is out of stock, you will see a notification on that product page indicating such status.
Mailing Address & Business Hours
SaveOnScales.com
Attn: Customer Service
28150 N. Alma School Rd.
#103 Unit 428
Scottsdale, AZ 85262
USA
Monday - Friday, 10am to 4pm (Mountain Standard Time)
Note: We are in Arizona and do not observe Daylight Savings.
Why Buy From SaveOnScales.com
We've been in business a long time!
We have been serving customers for more than 5 years. Thousands of businesses and individuals purchase their digital scales from us. We are a member of the Better Business Bureau and an Authorized My Weigh Gold Seal Digital Scales Merchant. We are commited to providing the best customer service and support when it comes to purchasing digital scales and digital scales accessories.
Get your products FAST!
We stock all inventory that we sell and have it ready to ship. We process and ship all orders the next business day after payment has been made and cleared. Most orders are shipped the same day. We use UPS and USPS to get your package to you FAST!
We offer the lowest price GUARANTEED!
We offer the lowest priced digital scales out there, GUARANTEED! If you find a lower priced digital scale on another website, just fill out our Low Price Guarantee Form and we'll beat the price, everytime!
We respect your privacy!
Whenever you submit your payment details and personal information online you want to be sure you're protected. That's why we use the highest level of secure data encryption available. We're also a certified participant of the BBB Privacy Program OnLine Program, which means we meet the highest of standards when it comes to protecting your privacy! All digital scales and digital scale products are shipped in plain, brown cardboard boxes to ensure your privacy.
Easy Online Ordering!
We have improved our website to make your shopping experience as easy as possible. Simply add the item you want to your shopping cart and complete the simple checkout process. It's that easy!
Authorized digital scales merchant!
We are an Authorized My Weigh Gold Seal Digital Scales Merchant as well as an authorized Jennings Digital Scales Merchant. You can rest assure that we will only sell you genuine digital scale products and that your manufacturers warranty will always be honored.
Accepted Payment Methods:
We accept Visa, Mastercard, American Express, Paypal & Google Checkout. Discover card is accepted if paid through the Paypal service. No personal checks are accepted. Orders with us will appear on your billing statement as "SaveOnScales.com". Your information is passed from the website order page securely to our servers via our https:// 128-bit encrypted connection.
Also, as of 2007, we proudly accept Google Checkout payments (click 'Google Checkout' image at bottom of page for more information)
If you are paying by Cashiers Checks or Money Orders, please submit your payment to us, along with your order confirmation # to the address shown below. Without the order confirmation #, we will not be able to properly process and ship your order. Be sure to include it with your payment.
SaveOnScales.com
Attn: Customer Service
28150 N. Alma School Rd.
#103 Unit 428
Scottsdale, AZ 85262
USA
Shipping & Handling
We ship FAST! Your item will be processed and shipped by the next business day after payment is made. Delivery times vary, depending on the selected shipping method selected during checkout. Normal deliveries go via UPS Ground, which takes anywhere from 1-6 business days to arrive. We also use USPS Priority Mail, which takes 2-3 business days to arrive. As well, we do offer 2-Day Air and Overnight delivery services.
We ship Worldwide. For International deliveries, the proper customs forms will be filled out. We cannot alter the details in any way. We are not responsible for any sort of individual customs tax, duty or import fees.
Important information regarding international orders:
When shipping out of the country, out company has the right to review all international orders before shipping and have sole discretion on whether to ship package out or not. If we cannot complet the order for any reason, you will recieve a refund.
Cancelling An Order
Please note that all paid orders are usually processed and shipped the next business day, if not sooner. If you have placed an order that you would like to cancel, you need to Contact Us immediately before it gets processed and shipped. Once an order has been shipped, there is nothing we can do to stop the delivery.
Returns & Exchanges
Please note that all sales on digital scales are final. However, we do allow for a 48 hour grace period allowing returns for the following 3 reasons. The 48 hour period begins when you receive the scale.
*You receive the scale and decide it is not for you.
* Your scale arrives damaged from shipping.
* Your scale does not operate properly out of the box.
To return a scale for one of the above reasons Contact Us, then send it back within 48 hours for an exchange/refund. Original and return shipping costs are non-refundable. No exceptions.
Scales returned because you decide it's not the one for you must be in perfect re-sellable condition in order to receive a full refund/credit. If a returned scale shows any signs of use or damage, including damage to the packaging, partial credit/refund will be issued at our sole discretion.
After 48 hours, no returns of any kind will be accepted. All inquires thereafter must be sent directly to the scale manufacturer. The quality digital scales that we sell come with long, sometimes LIFETIME manufacturer warranties. Included with each digital scale are warranty cards and product instructions along with the user manuals. Please contact the manufacturer directly with any warranty issues or questions or go to their websites for more information. More information regarding the scale manufacturers can be found here.
Refunds will be processed within one business week of receiving product.
PLEASE NOTE! Returns and refunds can only be processed with a copy of your PROOF OF PURCHASE and your WARRANTY CARD. No exceptions.
ALSO NOTE! ALL CLOSEOUT SCALES SALES ARE FINAL - No exceptions.
Warranty Issues
The quality digital scales that we sell come with long, sometimes LIFETIME manufacturer warranties. Included with each digital scale are warranty cards and product instructions along with the user manuals. Please contact the manufacturer directly with any warranty issues or questions or go to their websites for more information. More information regarding the scale manufacturers warranty details can be found here.
* My Weigh Digital Scales - 30 Year / Lifetime Warranty
* Jennings Digital Scales - 20 Year Warranty
* ProScale Digital Scales - 5 Year Warranty
* Ohaus Digital Scales - 1 Year Warranty
* Tanita Digital Scales - 6 Month Warranty
Tracking Your Package
After processing and shipping your package, you will receive an automatic delivery e-mail confirmation from either UPS or USPS that will provide you with a tracking number and a scheduled delivery date for your package. That e-mail will come from either the UPS or USPS automated mail delivery system and not from SaveOnScales.com. Certain e-mail addresses at different ISP's block those messages from getting to your inbox. If you do not receive an e-mail notification with your packages tracking status within 48 hours after placing your order, please contact us, so we can manually provide that information to you.
Digital Scales Comparison Chart
Not sure which digital scales are right for you? Having trouble finding a specific type of scale with our huge digital scales selection? We have created a Digital Scales Comparison Chart that makes shopping easy! Each model scale we carry is broken down into it's readability / accuracy for easy locating on our website.
Online Weight Converter
We know how hard it is to try and convert your math when it comes to grams, ounces, pennyweights, troy ounces, taels, grains, carats, kilograms or even 'ticals'. Use our handy Online Weight Converter to do your measurement conversions. It is easy to use and eliminates all of the guesswork.
Product Support & User Manuals
Having a problem with your digital scales? Need to locate a product user manual for your scales? We have a troubleshooting guide online as well as product user manuals for each of the digital scales we sell. Be sure to visit our Product Support & User Manuals page to get the information you need for your digital scales.
If you have any questions not answered here, please contact us using our contact form
